IT service flat rate

IT service flat rate

A monthly fixed price for all services

With our IT service flat rate, you receive a well-defined package of services at a fixed monthly cost. Your monthly costs are therefore constant and easily predictable.

You have the choice between the „Supporter“ flat rate and the „Unlimited“ flat rate. With the Supporter flat rate your IT system is professionally supported, and with the Unlimited flat rate you outsource your entire IT system. Both flat rates can be tailored to your requirements using different options. A fixed monthly price also applies when selecting these options.


IT SERVICE FLAT RATE
Supporter

The Supporter flat rate offers you modular IT services. Outsource the part of your IT that is particularly costly for you. The Supporter flat rate supports all areas of your internal IT, and offers daily assistance with short response times.

  • For companies with 10 or more employees
  • Increased productivity and lower costs
  • Support with short response times
  • Fault resolution by remote maintenance
  • For servers and workstations
  • Includes security, documentation and much more
max. 9 €
PER DESKTOP/NOTEBOOK
PER MONTH
max. 39 €
PER SERVER SYSTEM
PER MONTH

Volume-based price scales on request.

IT SERVICE FLAT RATE
UNLIMITED

The Unlimited flat rate provides you with a complete solution for your entire IT landscape. All applications are available for use. The Unlimited flat rate offers unlimited helpdesk tickets, on-site service, reduced response times and 24/7 support (optional). Compare the monthly fixed price with your current costs!

  • For companies with 10 or more employees
  • Server installation + administration
  • Workstation installation
  • Documentation and security
  • Reduced response times and on-site service
  • 24/7 support and additional options available
max. 39 €
PER DESKTOP/NOTEBOOK
PER MONTH
max. 220 €
PER SERVER SYSTEM
PER MONTH

Volume-based price scales on request.




Heymanns IT offers you these advantages by means of the IT service flat rate

How much time does your company spend each month trying to solve or at least “partially fix” different types of IT problems? Too much! Simply outsource your IT problems. As a flat rate user, you can rely on the fact that the services you pay for will actually work.

Are your IT components optimally matched to one another? Is your IT structure properly suited to your company? Most companies cannot answer “Yes” to at least one of these two questions. If this is the case, then switching to a flat rate model will increase your productivity. The components and applications set up will then be the best possible match, both in terms of each other and your company.

What are your actual IT costs if you add up internal personnel costs, external consultants, licences, acquisitions etc.? With our IT service flat rate, costs not only come down – they are also predictable. Sudden unavoidable additional costs for acquisitions and consultancy for daily operation are a thing of the past.

Whether you select Supporter or Unlimited: When problems occur, we are available for you at short notice during regular office hours. The Unlimited flat rate offers you support with especially reduced response times – even 24/7 (optionally).

Where required, we also provide on-site service for our customers. With the Unlimited flat rate, on-site service is automatically available through our service points all over Germany. With the Supporter flat rate this is optional.

IT support at Heymanns IT is no anonymous call centre. Wherever possible, your IT is supported by a designated contact person and a representative. These two specialists understand your issues and can respond quickly and in a focused manner. You won’t need to explain a “problem” over and over again…

It’s sufficient to send us a message. By means of remote monitoring, we will quickly determine what the current issue in your IT environment is. We then resolve the issue using remote maintenance. This minimises downtime and the associated loss of productivity.




SIMPLE – RELIABLE – PROFESSIONAL

When you decide on our flat rate you ensure IT services at the highest level. We make sure that the requested services are actually made available: By means of monitoring, remote maintenance and support.

PRODUCTIVITY – COST EFFICIENCY – TRANSPARENCY

Outsource your entire IT and create a stronger organisation. Increase productivity and reduce costs. We will provide you with regular reports documenting exactly what we have done for you.

FIXED SERVICE PACKAGE. FIXED PRICE. FLAT RATE.

You select one of the flat rates and where necessary your options. You then know exactly the IT capacity that you can rely on in the future. And you know the exact monthly cost for these services.

SERVICE & HILFE

Personal advice, directly and non-binding!

+49 2154 953198-0